CLEAN-UP QUEUES PRIOR TO NEW SYSTEM
8/6/2018 12:00:00 AM
As part of preparation to the new financial system, you are strongly encouraged to start the clean-up of all your queues. Ensure to work (fix, approve, receive, reject) all DCNs in your queues. Be advised that no unapproved DCNs will be migrated and will have to be resubmitted into the new system.
Contacting the Problem Resolution Team
1/7/2017 12:00:00 AM
A reminder that there are two ways to contact the Problem Resolution Team for assistance:
1) Call 866-433-2319
2) Email firstname.lastname@example.org
Hours of operation are Monday-Friday 8:00 AM-7:00 PM Eastern Time.